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Our aim is to build good and sustainable partnership with our resellers. Every reseller is assigned a business development executive to help make the relationship a success and deal with any queries.

We have a multilingual business support team, who speak the following languages : English, French, Spanish, Italian, Polish, German, Russian and Hungarian. If you want to talk to us directly, feel free to call our office on +442089606974.

Quality Control and process

Our E-Liquids are all produced at our facility in Wembley, North West London, within three ISO 8 certified clean rooms. Cuts Ice is a BSI ISO 9001 accredited company and is constantly developing new quality systems and levels of traceability. We currently employ eight scientists, ranging from toxicologists to pharmacologists who create our products from the highest quality ingredients, which are all sourced in the EU or US. All of our juices are also tested by an accredited UK trading standards laboratory who test for Ethylene glycol (CAS No 107-21-1) and diethylene glycol (Digol, CAS No 111-46-6) (detection limit 0.1% approximately). Diacetyl (CAS No 431-03-8), Acetoin (CAS 513-86-0) and Acetyl propionyl (CAS 600-14-6) (detection limits 0.01% approximately).

Reach out to us with any questions you may have.


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